Bilingual Customer Service Specialist (English/Korean)

Trend Notes; Irvine (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Trend Notes, an Irvine-based fashion wholesaler, is seeking a Customer Service representative. You will cultivate VIP client relationships, resolve issues quickly, and offer product recommendations to existing and potential customers.

Ideal candidates have 2–3 years of experience, are bilingual in English and Korean, possess strong communication skills, and can thrive in a fast-paced environment. A high school diploma or equivalent is required.

Qualifications

• Bi-lingual in English and Korean
• High School education or equivalent
• Good communication skills

Responsibilities

• Cultivate and maintain positive relationship with VIP clients
• Swiftly resolve customer issues and complaints, ensuring maximum satisfaction
• Provide product recommendations to both existing and potential customers

Skills

Bilingual English/Korean

Communication skills

Teamwork

Attention to detail

Time management

Initiative

Education

High School education or equivalent

Job description

Trend Notes, an Irvine-based fashion wholesaler, is seeking a Customer Service representative. You will cultivate VIP client relationships, resolve issues quickly, and offer product recommendations to existing and potential customers.

Ideal candidates have 2–3 years of experience, are bilingual in English and Korean, possess strong communication skills, and can thrive in a fast-paced environment. A high school diploma or equivalent is required.