Bilingual Customer Service Representative

Valid8 Financial, Inc.; Phoenix (AZ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

CASH 1, a fast-growing loan company in Phoenix, is seeking a bilingual Spanish/English Customer Service professional. You will answer client questions, process loans and payments, and proactively reach out to offer support.

A positive attitude, reliability, and punctuality are essential for success in this role. We offer monthly bonuses, 401k options, paid time off, health and life insurance, and opportunities for professional growth and development.

Qualifications

• Bilingual in Spanish and English to assist a diverse client base.
• Experience in customer care is a plus.
• Strong communication and rapport-building abilities.

Responsibilities

• Answer client questions, process loans and payments, and proactively reach out to customers for support.

Skills

Bilingual Spanish/English

Customer service

Time management

Job description

Are you a Bilingual (Spanish/English) Customer Service superstar with a competitive spirit and a knack for staying cool under pressure? Look no further than CASH 1 - a fast-growing loan company that's seeking talented individuals like you to join our team!

At CASH 1, we pride ourselves on fostering a positive and supportive workplace culture. We offer monthly bonuses, peer recognition, and a range of benefits including 401k and paid time off. But that's not all - we're also committed to providing our employees with opportunities for professional growth and development.

As a member of our team, you'll be responsible for a variety of customer service tasks including answering client questions, processing loans and payments, and proactively reaching out to customers to offer support and assistance. To succeed in this role, you'll need to be a great communicator with a talent for building rapport with customers. Previous customer care experience is a plus, but we welcome candidates from all backgrounds.

We're looking for individuals who are eager to learn and grow, with a positive attitude and a willingness to go the extra mile for our customers. Time management skills are a must - we need team members who are always on time, every time.

Job Types: Full-time

Schedule: Flexible

Salary: From $17/hr ($18/hr-Sat- Sun).

Expected hours: 40 per week

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Supplemental pay types:

• Bonus opportunities
• Holiday pay
• Overtime pay