Bilingual Customer Service Representative

Loan Max Title Loans; Chandler (AZ); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

Medical, Dental, Vision, and Other Vol

Benefits after 91 days

Vacation and Paid Time Off

Weekly Pay

Paid On-the-Job Training

Stable, Full-Time Schedule

Zusammenfassung

LoanMax Title Loans is seeking a bilingual Customer Service Representative fluent in English and Spanish to join our Chandler, AZ team. The role involves assisting customers with loan inquiries, evaluating vehicles for loan purposes, and managing loan accounts while maintaining professional and accurate communication.

Hours are Monday–Friday 10:00 AM–6:00 PM and Saturday 9:00 AM–2:00 PM, with Sunday off. Benefits include medical, dental, vision, weekly pay, and paid time off after onboarding.

Qualifikationen

• Bilingual in English and Spanish required.
• Excellent communication and customer service skills.
• Detail-oriented with basic computer and data entry experience.

Aufgaben

• Assist potential and current customers with loan inquiries and account management.
• Evaluate vehicles for loan purposes.
• Manage customer loans and payments.
• Maintain daily communication with customers, including courtesy calls and account reminders.
• Deliver exceptional customer service with professionalism and accuracy.

Kenntnisse

Bilingual English Spanish

Customer service

Communication skills

Data entry

Ausbildung

High school diploma or equivalent

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

LM429 Full Time Chandler, AZ, US

2 days ago Requisition ID: 3417

Salary Range: $17.00 To $17.00 Hourly

Are you a motivated, dependable, and bilingual professional looking to build a long-term career with a respected company?
LoanMax Title Loans is seeking a Customer Service Representative who is fluent in English and Spanish to join our team!

Hours of Operation

Monday – Friday: 10:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Closed on Sundays

What We Offer

Competitive Pay

Medical, Dental, Vision, and Other Voluntary Benefits
Benefits become effective on the 91st day of employment

Vacation and Paid Time Off

Weekly Pay

Paid On-the-Job Training

Stable, Full-Time Schedule

Job Responsibilities

Assist potential and current customers with loan inquiries and account management

Evaluate vehicles for loan purposes

Manage customer loans and payments

Maintain daily communication with customers, including courtesy calls and account reminders

Deliver exceptional customer service with professionalism and accuracy

Requirements

Bilingual – Fluent in English and Spanish (Required)

Must be able to work full-time

High school diploma or equivalent

Strong communication and customer service skills

Detail-oriented with basic computer and data entry experience

Previous customer service experience preferred

Must pass background screening including credit, criminal, and employment checks

About LoanMax Title Loans

LoanMax Title Loans is one of America’s most respected title loan companies, operating nearly 1,000 stores across more than 20 states. Since opening in 1990, we’ve been committed to helping customers get the hassle-free cash they need with honesty, integrity, and excellent service.

Our Customer Service Representatives are the heart of our business. We are looking for individuals who are motivated, dependable, and passionate about helping others while maintaining the highest standards of professionalism and customer care.