Bilingual Customer Service Rep — Remote & Growth

Nicole Billings-Turner - State Farm Agent; Lawrenceville (GA); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Four-day workweek with early Fridays

Disability insurance

Life insurance

Job summary

Nicole Billings-Turner - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local State Farm insurance agency.

You will handle policy inquiries, assist with changes, process claims, and maintain records while collaborating with the team to meet community needs. Flexible work-from-home options are available and a four-day workweek with early Fridays is mentioned in the team description.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish (required).

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Bilingual Spanish

Communication skills

Interpersonal skills

Detail-oriented

Customer service experience

Job description

Nicole Billings-Turner - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local State Farm insurance agency.

You will handle policy inquiries, assist with changes, process claims, and maintain records while collaborating with the team to meet community needs. Flexible work-from-home options are available and a four-day workweek with early Fridays is mentioned in the team description.