Bilingual Customer Service Rep — Insurance & Growth

Scott Smith - State Farm Agent; Kennewick (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k)

Bonus based on performance

Training & development

Job summary

Scott Smith - State Farm Agent in Kennewick is searching for a full-time Bilingual Customer Service Representative. This role emphasizes creating exceptional customer experiences while answering inquiries and resolving concerns within the agency.

Ideal for candidates fluent in Spanish and English, you will engage directly with clients, process claims, and support policy updates. The role offers growth opportunities for motivated individuals looking to further their careers in insurance.

Qualifications

• Fluency in both Spanish and English is essential.
• Strong communication and interpersonal skills to excel in customer service.
• Ability to detail tasks and manage multiple responsibilities.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Fluent in Spanish and English

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Scott Smith - State Farm Agent in Kennewick is searching for a full-time Bilingual Customer Service Representative. This role emphasizes creating exceptional customer experiences while answering inquiries and resolving concerns within the agency.

Ideal for candidates fluent in Spanish and English, you will engage directly with clients, process claims, and support policy updates. The role offers growth opportunities for motivated individuals looking to further their careers in insurance.