Bilingual Customer Service Pro - Growth & Training Path

Ccffamilyofbrands; Mesquite (TX); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Paid training

Learning modules & LMS access

Cross-brand opportunities

Key Holder Program

Educational reimbursement

Medical insurance options

401(k) retirement plan with company 2:

Life insurance

Voluntary benefits (dental, vision, AD

Employee assistance program

Discount marketplace access

Paid time off (12 days first year)

Casual dress code

Job summary

Speedy Cash seeks a Customer Service Representative (Bilingual) in Mesquite, TX to assist customers with in-store transactions and offer tailored financial services. You will work in a fast-paced, community-focused environment and participate in training programs to develop your skills for advancement.

The role involves processing payments, check cashing, and money transfers, with emphasis on accuracy, customer care, and compliance with company policies. Training provided.

Qualifications

• Entry-level role with hands-on training
• In-store customer interactions and service
• Experience assisting customers with financial transactions (e.g., check cashing, payments)

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information precisely in the POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing appointments.

Job description

Speedy Cash seeks a Customer Service Representative (Bilingual) in Mesquite, TX to assist customers with in-store transactions and offer tailored financial services. You will work in a fast-paced, community-focused environment and participate in training programs to develop your skills for advancement.

The role involves processing payments, check cashing, and money transfers, with emphasis on accuracy, customer care, and compliance with company policies. Training provided.