Bilingual Customer Service & Logistics Coordinator

Csw; Chicago (IL); On-site; USD 48,000 - 60,000; Full time

Job summary

Csw is seeking a full-time employee in Chicago or Joliet, IL, for effective communication with customers about shipment statuses and delivery schedules. The role involves coordinating logistics, resolving issues, and maintaining shipment records.

The ideal candidate should possess strong interpersonal and communication skills, proficiency in Microsoft Office, and be comfortable managing software databases. The pay range is between $48,000 - $60,000 annually depending on experience.

Qualifications

• Strong interpersonal skills and ability to communicate professionally.
• Proficient in Microsoft Office Suite and Google Drive.
• Comfortable using company software and databases.
• Proven ability to work effectively under pressure.

Responsibilities

• Communicate with customers regarding shipment status.
• Coordinate with dispatchers and drivers.
• Monitor transportation progress and resolve delays.
• Maintain accurate records of shipments and confirmations.

Skills

Interpersonal skills

Communication skills

Problem-solving skills

Bilingual in Korean and English

Proficient in Microsoft Office Suite

Job description

Csw is seeking a full-time employee in Chicago or Joliet, IL, for effective communication with customers about shipment statuses and delivery schedules. The role involves coordinating logistics, resolving issues, and maintaining shipment records.

The ideal candidate should possess strong interpersonal and communication skills, proficiency in Microsoft Office, and be comfortable managing software databases. The pay range is between $48,000 - $60,000 annually depending on experience.