A staffing agency located in Glenview, Illinois is seeking a candidate for a customer service role focused on shipment management. Responsibilities include coordinating shipments, managing orders, and building customer relationships. The ideal candidate should possess strong communication, problem-solving, and organizational skills. Benefits include health insurance, dental, vision, and contributions to an Aflac plan.
Qualifications
Strong customer service mindset: communicative, consistent, proactive, and professional.
Strong critical thinking and problem-solving skills.
Excellent written and verbal communication skills.
Responsibilities
Correspond with customers and suppliers to meet service expectations.
Take ownership of shipments from tender through delivery.
Manage order entry, dispatch, tracking, scheduling, and delivery monitoring.
Skills
Strong customer service mindset
Critical thinking
Problem-solving
Organizational skills
Time management skills
Excellent written and verbal communication
Relationship building
Solid computer proficiency
Tools
Microsoft Office
Job description
A staffing agency located in Glenview, Illinois is seeking a candidate for a customer service role focused on shipment management. Responsibilities include coordinating shipments, managing orders, and building customer relationships. The ideal candidate should possess strong communication, problem-solving, and organizational skills. Benefits include health insurance, dental, vision, and contributions to an Aflac plan.