Bilingual Customer Service & Insurance Support — Flexible Growth

Annie Kinsley - State Farm Agent; Aurora (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Annie Kinsley - State Farm Agent in Aurora, Illinois is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the agency. This role involves answering inquiries, assisting with policy changes, and processing claims.

The ideal candidate should possess strong communication skills, attention to detail, and a customer-focused mindset. Opportunities for advancement within the agency are available for motivated and sales-oriented individuals. Join our team to enhance your career in a supportive environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and multitasking abilities are needed.
• Previous experience in customer service preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Bilingual Spanish

Job description

Annie Kinsley - State Farm Agent in Aurora, Illinois is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the agency. This role involves answering inquiries, assisting with policy changes, and processing claims.

The ideal candidate should possess strong communication skills, attention to detail, and a customer-focused mindset. Opportunities for advancement within the agency are available for motivated and sales-oriented individuals. Join our team to enhance your career in a supportive environment.