Bilingual Insurance Customer Support Specialist - Remote

Nicholas Cortino - State Farm Agent; Aurora (IL); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Nicholas Cortino - State Farm Agent in Aurora, IL seeks a friendly, bilingual team member to support customers with insurance and financial services. You will establish relationships, educate clients about options, and help with policy changes in a fast-paced community office.

This role offers hourly pay plus commission/bonus, 401(k) matching, paid time off, and flexible hours. Training and development are provided, with growth opportunities within the agency.

Qualifications

• Clear communication and customer-focused approach.
• Ability to multitask and stay organized.
• Experience helping customers preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a needs-based approach to educate customers about insurance options.
• Develop leads, schedule appointments, identify needs, and market products.
• Answer inquiries and provide policy information.
• Assist with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail oriented

Multitasking

Customer service experience

Job description

Nicholas Cortino - State Farm Agent in Aurora, IL seeks a friendly, bilingual team member to support customers with insurance and financial services. You will establish relationships, educate clients about options, and help with policy changes in a fast-paced community office.

This role offers hourly pay plus commission/bonus, 401(k) matching, paid time off, and flexible hours. Training and development are provided, with growth opportunities within the agency.