Bilingual Customer Service & Inside Sales Pro (EN/ES)

Rugby Architectural Building Products; Grand Prairie (TX); Hybride; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) Traditional & Roth with Company

Paid Time Off

Paid Holidays

Employee Appreciation Program

Identity Theft & Legal Services

Résumé du poste

Rugby Architectural Building Products is seeking a bilingual Customer Service Representative for Grand Prairie, TX. You will handle inquiries by phone, email, and in person, and support inside sales and Will Call operations in our warehouse.

Responsibilities include processing orders, maintaining documentation, answering calls, recommending products, and building strong customer relationships to support projects.

Qualifications

• Bilingual in English and Spanish.
• 5+ years of customer service, inside sales, will call, administrative, or related experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilités

• Provide exceptional customer service to new and existing customers.
• Process orders and maintain accurate documentation.
• Answer inbound and outbound customer calls.
• Recommend products based on customer needs.
• Build and maintain strong customer relationships.
• Coordinate orders and logistics to support customer projects.
• Assist customers with Will Call pickups and order fulfillment.

Connaissances

Bilingual English/Spanish

Customer service

Inside sales

Administrative support

Multitasking

Description du poste

Rugby Architectural Building Products is seeking a bilingual Customer Service Representative for Grand Prairie, TX. You will handle inquiries by phone, email, and in person, and support inside sales and Will Call operations in our warehouse.

Responsibilities include processing orders, maintaining documentation, answering calls, recommending products, and building strong customer relationships to support projects.