Bilingual Customer Service Agent — Guaynabo, PR

The True Blue Company, LLC; Guaynabo (PR); On-site; USD 16,531 - 18,597; Full time

Benefits offered by this job

Casual Dress Code

Climate Controlled Environment

Paid Training

Weekly paychecks

Direct Deposit or Cash Card pay options

Paid Time Off

Job summary

The True Blue Company, LLC is seeking a bilingual Customer Service Representative based in Guaynabo, PR. This full-time position requires managing inbound and outbound calls, researching customer issues, and providing effective solutions.

Applicants must have an associate degree, strong communication skills, and the ability to manage flexible work schedules. Benefits include paid training, medical, dental, and paid time off.

Qualifications

• Must reside in Puerto Rico to be considered.
• 1 year of Customer Service experience required.
• Ability to work part-time or full-time shifts.

Responsibilities

• Manage large amounts of inbound and outbound calls.
• Identify customer needs and provide solutions.
• Maintain communication records accurately.
• Process and enter data into the system.
• Meet individual and team performance goals.

Skills

Bilingual or Spanish-speaking

Strong communication skills

Attention to detail

Proficient with Microsoft Office

Customer Service experience

Education

Associate degree

Tools

Windows operating systems

Job description

The True Blue Company, LLC is seeking a bilingual Customer Service Representative based in Guaynabo, PR. This full-time position requires managing inbound and outbound calls, researching customer issues, and providing effective solutions.

Applicants must have an associate degree, strong communication skills, and the ability to manage flexible work schedules. Benefits include paid training, medical, dental, and paid time off.