Bilingual Customer Service & Admin Support

City of Garland; Garland (TX); On-site; USD 22,000 - 26,000; Full time

Job summary

City of Garland is seeking an entry-level administrative support role in the EWS Department. The position involves handling daily office tasks, processing customer transactions, and assisting with data collection and reporting.

Based in Garland, the role requires bilingual English/Spanish abilities and a flexible schedule. You will support staffing in a landfill scale house and interact with residents and customers while maintaining records and assisting with projects.

Qualifications

• High School Diploma or GED required.
• Up to 1 year related experience.
• Fluent in both English and Spanish.

Responsibilities

• Process customer transactions using specialized scale software.
• Record weights of incoming waste and monitor loads for unauthorized waste.
• Conduct charge, check and cash customer transactions.
• Inspect scale house and surrounding area for appearance, cleanliness and safety.
• Provide entry level administrative and business support.
• Respond to citizen inquiries by phone, email, or in person and direct to appropriate personnel.
• Ensure customer compliance with facility rules and notify supervisors of violations.
• Prepare and maintain office files and documentation.
• Collect and organize data to generate reports and assist with research.
• Maintain department accounting records including invoices and expenses.

Skills

PC skills

Customer service

Organizational skills

Written and verbal communication

Multitasking

Adaptability

Independent and teamwork

Under supervision

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

City of Garland is seeking an entry-level administrative support role in the EWS Department. The position involves handling daily office tasks, processing customer transactions, and assisting with data collection and reporting.

Based in Garland, the role requires bilingual English/Spanish abilities and a flexible schedule. You will support staffing in a landfill scale house and interact with residents and customers while maintaining records and assisting with projects.