Bilingual Customer Sales Agent

Evolving Solution Services; Lytle (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

Pronto Insurance is seeking motivated Sales Agents to join our team in Lytle, TX. This full-time role offers hourly base pay plus uncapped commissions and incentives, with fully paid training and licensing support to obtain the required insurance license.

You will provide excellent customer service in English and Spanish, identify client needs, process policy changes and payments, and generate sales through leads and referrals. Travel to other local offices may be required.

Qualifications

• Fluent in English and Spanish.
• High school diploma or equivalent preferred.
• Customer service experience required; sales or insurance experience preferred.
• Strong communication, listening, and problem-solving skills.

Responsibilities

• Provide excellent customer service in English and Spanish, in person and over the phone.
• Identify customer needs and offer insurance solutions that align with their goals.
• Process policy changes, account updates, payments, and renewals.
• Generate sales through customer interactions, referrals, marketing activities, and company-provided leads.
• Make outbound calls for payment reminders, promotions, lead follow-up, and prospecting.
• Support local marketing efforts by distributing promotional materials and building community relationships.
• Handle cash transactions, balance daily deposits, and complete required financial paperwork.
• Open and close the office as needed and maintain a clean, professional work environment.
• Follow company procedures and carrier underwriting guidelines.
• Travel and work at other office locations within the assigned region when needed.

Skills

Bilingual (English/Spanish)

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Lytle, TX, US

Salary Range: $15.00 To $17.00 Hourly

Company Overview

Founded in 1997 in Harlingen, Texas, Pronto Insurance is the leading insurance agency with a growing network of more than 200 locations across California and Texas. We are a trusted provider of affordable, accessible, and customized insurance solutions for individuals and families. Driven by a strong commitment to customer service, we offer a wide range of products, including auto, home, renters, and commercial insurance, ensuring our customers receive reliable protection at competitive rates. We are seeking motivated Sales Agents to join our team—no prior insurance experience required!

Compensation: Hourly base pay plus uncapped commissions and sales incentives.

Schedule: Full-time availability required.

Training: Fully paid training provided. No prior insurance experience required.

Licensing: We cover licensing, exam fees, renewals, and provide support throughout the process. Candidates must be able to obtain and maintain the required insurance license.

Responsibilities

Provide excellent customer service in both English and Spanish, in person and over the phone.

Identify customer needs and offer insurance solutions that align with their goals.

Process policy changes, account updates, payments, and renewals.

Generate sales through customer interactions, follow-up calls, referrals, marketing activities, and company-provided leads.

Make outbound calls for payment reminders, promotions, lead follow-up, and prospecting.

Support local marketing efforts by distributing promotional materials and building community relationships.

Handle cash transactions, balance daily deposits, and complete required financial paperwork.

Open and close the office as needed and maintain a clean, professional work environment.

Follow company procedures and carrier underwriting guidelines.

Travel and work at other office locations within the assigned region when needed.

Qualifications

Fluent in English and Spanish.

High school diploma or equivalent preferred.

Customer service experience required; sales or insurance experience preferred.

Strong communication, listening, and problem-solving skills.

Comfortable making outbound calls and working in