Bilingual Customer Relations Pro (Part-Time) – Growth

ProtectWithPlatz; Bohemia (NY); On-site; USD 45,000 - 65,000; Part time

Benefits offered by this job

Opportunity for advancement

Paid time off

Parental leave

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Health Contributions & Incentives

Valuable career-building experience

Job summary

Ryan Platz State Farm Agency in Bohemia, NY is seeking a part-time Customer Relations Representative to deliver exceptional client experiences and support our growing insurance business. Bi-lingual Spanish-speaking candidates are preferred.

Insurance licensing with State Farm experience is required for immediate hire, with opportunities for advancement and a comprehensive benefits package. You will assist with inquiries, quotes, policy changes, and billing questions while coordinating with team

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Job description

Ryan Platz State Farm Agency in Bohemia, NY is seeking a part-time Customer Relations Representative to deliver exceptional client experiences and support our growing insurance business. Bi-lingual Spanish-speaking candidates are preferred.

Insurance licensing with State Farm experience is required for immediate hire, with opportunities for advancement and a comprehensive benefits package. You will assist with inquiries, quotes, policy changes, and billing questions while coordinating with team