Bilingual CS Executive - Latvian/Lithuanian & English

CHEP; United States; Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

LuxMed Medical Insurance

Multisport Card

Employee Capital Plan

Transportation allowance

Job summary

CHEP is seeking a Customer Service Specialist to join its European Customer Service team. The role focuses on delivering outstanding customer experiences, onboarding and maintaining customer accounts, and collaborating with cross-functional teams in a fast-paced international environment.

Ideal candidates will have strong communication skills, attention to detail, and a proactive approach to process improvement.

Qualifications

• Experience in customer service or operations supporting customers.
• Ability to work with defined processes and service standards.
• Proficiency using business systems and digital tools.

Responsibilities

• Deliver exceptional customer service and resolve inquiries across channels.
• Support onboarding, account maintenance, and service delivery activities.
• Collaborate with Sales, Operations, Finance, and other teams to ensure seamless customer solutions.

Skills

Customer service

Communication

Multitasking

Problem-solving

Attention to detail

Teamwork

Digital tools

Data accuracy

Tools

CRM systems

MS Excel

Data entry systems

Job description

CHEP is seeking a Customer Service Specialist to join its European Customer Service team. The role focuses on delivering outstanding customer experiences, onboarding and maintaining customer accounts, and collaborating with cross-functional teams in a fast-paced international environment.

Ideal candidates will have strong communication skills, attention to detail, and a proactive approach to process improvement.