Bilingual Crisis Counselor — Sexual Assault Support

Houston Area Women's Center, Inc.; Houston (TX); Híbrido; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Vacation & Sick Leave

Paid Holidays

Employee Benefits

Descripción de la vacante

The Houston Area Women's Center, Inc. is seeking a Bilingual Crisis Hotline Counselor- Sexual Assault to provide immediate crisis intervention and supportive services across two 24-hour hotline programs.

The role involves intakes, safety planning, hospital accompaniment, and collaboration with medical and social service teams. Responsibilities include risk assessments, shelter placement coordination, on-call coverage, and accurate documentation for monthly reporting, with a hybrid schedule

Formación

• High School diploma or equivalent; college enrollment in related field preferred.
• Bachelor's degree strongly preferred in social services or related field.
• Minimum 6 months experience in social services, call-center, or related roles.
• Proficient in Microsoft Office; able to learn new apps quickly.
• Bilingual in English and Spanish; read/write/speak fluently.
• Valid Texas driver's license with reliable transport.

Responsabilidades

• Provide crisis intervention, emotional support, information and referral to survivors.
• Travel to local hospitals to offer face-to-face support and deliver materials.
• Collaborate with medical staff, social workers, and law enforcement to coordinate services.
• Conduct danger assessments and create safety plans tailored to each client.
• Coordinate shelter placement and emergency transportation as needed.
• Make CPS and APS reports as required; maintain accurate records.
• Maintain communication with on-call staff and leadership; participate in meetings.
• Conduct intakes and assess client needs for next steps and documentation.
• Provide counseling intakes for complex cases to assist Behavioral Health services.

Conocimientos

Bilingual English/Spanish

Microsoft Office

Strong communication

Detail-oriented

Team collaboration

Educación

High School diploma or equivalent

Bachelor's degree preferred

Enrolled in college in relevant field

Herramientas

Microsoft Office Suite

Descripción del empleo

The Houston Area Women's Center, Inc. is seeking a Bilingual Crisis Hotline Counselor- Sexual Assault to provide immediate crisis intervention and supportive services across two 24-hour hotline programs.

The role involves intakes, safety planning, hospital accompaniment, and collaboration with medical and social service teams. Responsibilities include risk assessments, shelter placement coordination, on-call coverage, and accurate documentation for monthly reporting, with a hybrid schedule