Bilingual Creole/English Case Management Coordinator – Onsite

Solis Health Plans, Inc.; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

Solis Health Plans, Inc. is seeking a Case Management Care Coordinator to support our members by coordinating care between the case management department and providers. The role emphasizes empathetic communication, detailed follow-up, and care plan execution.

The position is fully onsite Monday–Friday in a healthcare environment. Fluency in Creole and English is required, with prior healthcare customer service and Medicare knowledge preferred.

Qualifications

• Fluency in Creole and English is required.
• Strong verbal and written communication skills are essential.
• Experience in healthcare customer service and Medicare/ managed care knowledge is preferred.

Responsibilities

• Perform member screenings and health risk assessments.
• Coordinate appointments to support care plans.
• Communicate professionally with nurses and physicians.
• Handle inbound calls and respond to member inquiries.
• Document information in the member's electronic record.
• Ensure compliance with HIPAA and other regulations.

Skills

Creole fluency

English fluency

Communication skills

Decision making

Organizational skills

Independent worker

Education

High School Diploma

Tools

Microsoft Office

Job description

Solis Health Plans, Inc. is seeking a Case Management Care Coordinator to support our members by coordinating care between the case management department and providers. The role emphasizes empathetic communication, detailed follow-up, and care plan execution.

The position is fully onsite Monday–Friday in a healthcare environment. Fluency in Creole and English is required, with prior healthcare customer service and Medicare knowledge preferred.