Bilingual Field Case Manager (Spanish/English)

CVSHealth; Tampa (FL); On-site; USD 29,000 - 55,000; Full time

Benefits offered by this job

New Hire Bonus Available

Mileage reimbursement

Medical, dental, and vision coverage

Paid time off

Job summary

CVS Health is seeking a Bilingual Case Manager Analyst in Tampa, FL to coordinate care and education for members, helping them access healthcare services and adhere to care plans. The role requires English/Spanish fluency, travel up to 75%, and strong communication skills.

The position emphasizes collaboration with internal teams and providers, monitoring progress, and ensuring compliance with policy and regulatory standards while supporting member engagement and better health outcomes.

Qualifications

• Bilingual English & Spanish required; must pass verbal and written assessments.
• At least 1 year in behavioral health or long-term care setting.
• Willingness to travel up to 75% with mileage reimbursed per policy.
• Residence in Tampa, FL within zip codes 33624 or 33625.
• Proficiency in Microsoft Office Suite and general computer use.

Responsibilities

• Coordinate care and facilitate access to appropriate healthcare services to support optimal member health outcomes.
• Educate members and coordinate with internal teams, providers, and external resources.
• Monitor care plan progress and ensure activities align with regulatory standards and company policies.
• Promote member engagement and informed decision-making through coaching and effective communication.

Skills

Bilingual English/Spanish

Behavioral health experience

Travel readiness

Education

Bachelor’s Degree or Master’s level in behavioral health/human services

Tools

Microsoft Office

Job description

CVS Health is seeking a Bilingual Case Manager Analyst in Tampa, FL to coordinate care and education for members, helping them access healthcare services and adhere to care plans. The role requires English/Spanish fluency, travel up to 75%, and strong communication skills.

The position emphasizes collaboration with internal teams and providers, monitoring progress, and ensuring compliance with policy and regulatory standards while supporting member engagement and better health outcomes.