Bilingual Credit Assistant

Clayton Homes (New); Knoxville (TN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

21st Mortgage, a Clayton Homes company, is hiring for a Level 4 Credit Assistant in Knoxville, TN. The role involves entering applications into TITAN, pulling credit bureaus, and verifying information for accuracy.

Candidates should be bilingual, have a high school diploma, be computer literate, and able to multi-task with precision. Some overtime may be required, and professional phone etiquette is essential for employment verification and data collection.

Qualifications

• Bilingual speaker.
• High School diploma.
• Computer literate.
• Ability to multi-task with attention to detail.
• Professional phone etiquette.

Responsibilities

• Enter applications into TITAN, pulling credit bureaus, and verifying applications for accuracy.
• Perform professional phone etiquette checks for verifying employment and other information collecting activities as required to successfully complete the application entry.
• Some overtime may be required.

Skills

Bilingual

Multi-tasking

Computer literacy

Phone etiquette

Education

High School Diploma

Tools

TITAN

Job description

Level 4 The Credit Assistant enters applications into TITAN, pulling credit bureaus, and verifying applications for accuracy. Professional phone etiquette is required for verifying employment, other information collecting activities as required to successfully complete the application entry. Some overtime may be required. Bilingual speaker, High School diploma, and computer literate. Ability to multi-task while maintaining attention to detail, and professional phone etiquette. Individual who is bilingual speaking is a plus.

21st Mortgage has been the largest employer of graduates from the University of Tennessee, Maryville College and East Tennessee State University, since 2006. We have had a consistent record of operating profitably since opening, including the challenging recession years from 2008 - 2011. In December 2003, Clayton Homes acquired 21st Mortgage. 21st Mortgage has become the nation's largest manufactured home lender originating more than $1.3billion of loans for new and previously owned homes. The company owns and services more than 214,000 mortgages with a value exceeding $12 billion. Since its beginning, 21st Mortgage has been a market leader in providing innovative loan programs for affordable housing. It offers a variety of finance programs for homebuyers interested in purchasing a manufactured home. We encourage professional growth from entry level to more experienced positions. We're actively recruiting individuals who are dependable, positive, and eager to learn. As a member of our team, we will equip you for success, while providing excellent benefits.

21st Mortgage is committed to an inclusive workplace that strives to offer a sense of belonging.

Job Responsibilities

• Enter applications into TITAN, pulling credit bureaus, and verifying applications for accuracy.
• Perform professional phone etiquette checks for verifying employment and other information collecting activities as required to successfully complete the application entry.
• Some overtime may be required.

Requirements

• Bilingual speaker.
• High School diploma.
• Computer literate.
• Ability to multi-task while maintaining attention to detail.
• Professional phone etiquette.
• Individual who is bilingual speaking is a plus.

21st Mortgage is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.