Bilingual Counselor for Gestational Health

NYU Langone; New York (NY); On-site; USD 43,000 - 52,000; Full time

Job summary

Family Health Centers at NYU Langone Health in New York, NY is seeking a Counselor (M-F, 9a-5p) who is Spanish-speaking to provide assessment, case management, and support to patients with gestational diabetes to improve outcomes for them and their children.

The counselor will connect patients to medically tailored meals, educate on disease management, assist with navigating systems, and enroll patients in remote patient monitoring.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's Degree preferred.
• 1+ years relevant experience working, ability to plan and manage.
• Knowledge of public benefits.
• History of immigrant community engagement.

Responsibilities

• Attend trainings and/or webinars as assigned.
• Screen patient for social drivers of health if not already screened.
• Refer eligible patients for medically tailored meals and for other needed services.
• Enroll eligible patients in remote patient monitoring and provide education on how to use equipment.
• Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, child care problems, appointment scheduling conflict, etc.
• Make referrals to external and internal programs that provide food, shelter, clothing, legal services, educational services etc.
• Collaborate with members of the research team to work towards completion of project outcomes.
• Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients physical health and emotional well-being.
• Maintain electronic records and compile statistical data in accordance with the department standards. Complete documentation within required time frames.
• Conduct outreach to patients that meet eligibility criteria.
• Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements.
• Performs other duties as assigned or volunteered in alignment with NYULMC mission, goals and values.
• Prepare for and participate in any individual or team meetings/supervision as required by the department.
• Utilize necessary web based applications and other technologies on a variety of platforms to address population management goals and departmental needs.

Skills

Public benefits knowledge

Immigrant community engagement

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Job description

Family Health Centers at NYU Langone Health in New York, NY is seeking a Counselor (M-F, 9a-5p) who is Spanish-speaking to provide assessment, case management, and support to patients with gestational diabetes to improve outcomes for them and their children.

The counselor will connect patients to medically tailored meals, educate on disease management, assist with navigating systems, and enroll patients in remote patient monitoring.