Bilingual Family Counselor (Spanish)

NYU Langone; New York (NY); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellness program

Employee resource groups

Job summary

Family Health Centers at NYU Langone is seeking a Counselor to join the team, working Monday through Friday, 9am to 5pm. Spanish language proficiency is required to support diverse patient populations.

The role involves screenings for social drivers of health, referrals to services, remote patient monitoring education, and advocacy to overcome barriers to care. A high school diploma is required, with a preference for a Bachelor's degree and 1+ year experience.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's Degree preferred.
• 1+ years relevant experience working, ability to plan and manage.
• Knowledge of public benefits.
• History of immigrant community engagement.

Responsibilities

• Attend trainings and/or webinars as assigned.
• Screen patient for social drivers of health if not already screened.
• Refer eligible patients for medically tailored meals and for other needed services.
• Enroll eligible patients in remote patient monitoring and provide education on how to use equipment.
• Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, child care problems, appointment scheduling conflict, etc.
• Make referrals to external and internal programs that provide food, shelter, clothing, legal services, educational services etc
• Collaborate with members of the research team to work towards completion of project outcomes.
• Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients physical health and emotional well-being.
• Maintain electronic records and compile statistical data in accordance with the department standards. Complete documentation within required time frames.
• Conduct outreach to patients that meet eligibility criteria
• Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements.
• Performs other duties as assigned or volunteered in alignment with NYULMC mission, goals and values.
• Prepare for and participate in any individual or team meetings/supervision as required by the department
• Utilize necessary web based applications and other technologies on a variety of platforms to address population management goals and departmental needs.

Skills

Bilingual (Spanish)

Education

High School Diploma or equivalent

Bachelor's Degree

Job description

Family Health Centers at NYU Langone is seeking a Counselor to join the team, working Monday through Friday, 9am to 5pm. Spanish language proficiency is required to support diverse patient populations.

The role involves screenings for social drivers of health, referrals to services, remote patient monitoring education, and advocacy to overcome barriers to care. A high school diploma is required, with a preference for a Bachelor's degree and 1+ year experience.