Bilingual Contact Center Rep – Spanish/English

PrideStaff; Texas; Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

PrideStaff in Dallas is seeking a energetic and professional Bilingual Customer Service Representative to join their Downtown Dallas team. You will manage large volumes of inbound and outbound calls and respond to emails and chats.

Required Spanish and English speaking/writing. Schedule Monday - Friday 8AM - 5PM. CRM familiarity. Strong communication, time management, and ability to adapt.

Qualifikationen

• 1 year of call center or similar experience.
• Strong phone and verbal communication with active listening.
• Familiarity with CRM systems and customer-focused mindset.

Aufgaben

• Manage large amounts of inbound and outbound calls in a timely manner.
• Answer emails and chat with efficiency.
• Follow communication scripts when handling different types of calls.
• Engage with field offices.
• Monitor appointment paperwork and proactively solve issues.
• Process paperwork quickly and efficiently.

Kenntnisse

Bilingual Spanish/English

Call center experience

Active listening

Tools

CRM systems

Jobbeschreibung

PrideStaff in Dallas is seeking a energetic and professional Bilingual Customer Service Representative to join their Downtown Dallas team. You will manage large volumes of inbound and outbound calls and respond to emails and chats.

Required Spanish and English speaking/writing. Schedule Monday - Friday 8AM - 5PM. CRM familiarity. Strong communication, time management, and ability to adapt.