Bilingual Consumer Lending Sales Specialist - Full Time

Advance America, Cash Advance Centers, Inc.; Lawton (OK); On-site; USD 28,000 - 40,000; Full time

Job summary

Advance America is hiring a Consumer Lending Sales Specialist in Lawton, OK. The role emphasizes customer service excellence while achieving individual and branch sales goals.

The position requires attention to detail, strong communication, and a passion for sales and customer acquisition. Responsibilities include driving customer acquisition through storefront and online channels, educating customers on loan terms, and ensuring compliance with policies and regulations.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent.
• Bilingual Spanish is a plus for customer interactions.

Responsibilities

• Customer Service, Sales, Marketing & Customer Acquisition
• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques
• Deliver exceptional customer experience while managing growing consumer loan portfolio
• Present tailored financial solutions aligned with customer goals and needs
• Build and maintain strong customer relationships throughout the loan lifecycle
• Educate customers on loan terms, conditions, and product features
• Execute and track community marketing initiatives to generate growth
• Demonstrate company core values and purpose while building trust with customers and staff
• Operations & Compliance
• Support branch financial objectives and performance metrics
• Maintain strict adherence to company policies, state and federal regulations
• Ensure accurate cash controls and security procedures
• Maintain precise customer documentation and transaction records
• Conduct and document collection activities
• Follow Loss Prevention (LP) Standards
• Foster a positive team environment while supporting colleagues to enhance customer experience
• Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork

Skills

Sales

Customer service

Spanish bilingual

Attention to detail

Communication skills

Education

High School diploma or equivalent

Some college preferred

Job description

Advance America is hiring a Consumer Lending Sales Specialist in Lawton, OK. The role emphasizes customer service excellence while achieving individual and branch sales goals.

The position requires attention to detail, strong communication, and a passion for sales and customer acquisition. Responsibilities include driving customer acquisition through storefront and online channels, educating customers on loan terms, and ensuring compliance with policies and regulations.