Bilingual Consumer Lending Sales Specialist

Purpose Financial, Inc.; Moore (OK); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Advance America in Moore, OK is seeking a Consumer Lending Sales Specialist (Full Time) to deliver exceptional customer service while achieving branch sales goals. You will drive customer acquisition through storefront and online channels, educate customers on loan terms, and maintain accurate documentation in compliance with regulations.

The role requires a High School Diploma or equivalent, sales or customer service experience, and a bilingual Spanish being a plus.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience preferred.
• Bi-lingual Spanish is a plus.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques
• Deliver exceptional customer experience while managing growing consumer loan portfolio
• Present tailored financial solutions aligned with customer goals and needs
• Build and maintain strong customer relationships throughout the loan lifecycle
• Educate customers on loan terms, conditions, and product features
• Execute and track community marketing initiatives to generate growth
• Demonstrate company core values and purpose while building trust with customers and staff
• Support branch financial objectives and performance metrics
• Maintain strict adherence to company policies, state and federal regulations
• Ensure accurate cash controls and security procedures
• Maintain precise customer documentation and transaction records
• Conduct and document collection activitiesFollow Loss Prevention (LP) Standards
• Foster a positive team environment while supporting colleagues to enhance customer experience
• Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork

Skills

Customer service

Sales

Bilingual Spanish

Education

High School Diploma or Equivalent

Job description

Advance America in Moore, OK is seeking a Consumer Lending Sales Specialist (Full Time) to deliver exceptional customer service while achieving branch sales goals. You will drive customer acquisition through storefront and online channels, educate customers on loan terms, and maintain accurate documentation in compliance with regulations.

The role requires a High School Diploma or equivalent, sales or customer service experience, and a bilingual Spanish being a plus.