Bilingual Community Resource Advocate II – Housing

Community Action; Hillsboro (OR); On-site; USD 36,000 - 52,000; Full time

Job summary

Community Action is seeking a Community Resource Advocate II – Community Connect in Oregon. This in-person role delivers client-centered services to prevent homelessness and connect families with housing resources, health services, and support programs.

The position requires full bilingual fluency in Spanish, strong communication, data-entry accuracy, and collaboration with housing and social service agencies. Trauma-informed practices guide daily interactions with clients in Washington County.

Qualifications

• High School Diploma or equivalent plus 6+ months of customer service experience or lived experience.
• Must be fully bilingual in Spanish (spoken and written).
• Experience with data entry.
• Ability to collaborate with diverse professionals and social service agencies.
• Excellent written and verbal communication skills.
• Commitment to equity, culturally responsive, and trauma-informed practices.

Responsibilities

• Deliver in-person, participant-centered services at Community Connect office.
• Conduct face-to-face or telephonic assessments for homeless or at-risk households.
• Manage walk-ins and support team members in a rotation of duties.
• Potentially engage in street outreach to connect with unsheltered individuals.
• Determine eligibility and refer to Washington County housing programs.
• Enter client information and documents accurately into the database.
• Explain and promote services for basic needs, health, mental health, and housing.
• Maintain a clean, confidential, efficient workspace.

Skills

Bilingual Spanish

Communication skills

Data entry

Collaboration

Education

High School Diploma or equivalent

Associate's degree or higher in Social Services or related field

Job description

Community Action is seeking a Community Resource Advocate II – Community Connect in Oregon. This in-person role delivers client-centered services to prevent homelessness and connect families with housing resources, health services, and support programs.

The position requires full bilingual fluency in Spanish, strong communication, data-entry accuracy, and collaboration with housing and social service agencies. Trauma-informed practices guide daily interactions with clients in Washington County.