Bilingual Community Programs & Volunteer Associate

OneAmerica; Seattle, Northern (WA, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

PTO

Job summary

OneAmerica seeks a WNA Ambassador Associate to provide flexible, cross-functional support across client services, event coordination, volunteer organizing, and program operations. This role helps implement naturalization programming with strong data management and outreach focus.

During citizenship clinic cycles, the role shifts to event execution and client support, with follow-up, reporting, and data management after clinics. Flexibility is essential.

Qualifications

• Bilingual in English and Spanish required.
• Demonstrated experience providing administrative, programmatic, or community-based support.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• Basic proficiency in Microsoft Office.
• Experience with or willingness to learn data entry, tracking systems, and digital platforms.
• Strong attention to detail and ability to maintain accurate records.
• Ability to work both independently and collaboratively in a fast paced environment.
• Flexibility to support occasional evenings or weekends for events.

Responsibilities

• Volunteer Recruitment & Coordination: lead volunteer recruitment, scheduling, communications, and recognition; be primary contact for volunteers; maintain databases; assist with event check-in and role assignments.
• Applicant Support & Intake Management: conduct screenings and outreach; manage records and event data; monitor inquiries; support follow-up.
• Clinic & Event Logistics: plan and execute citizenship clinics and community events; prepare materials; coordinate travel, lodging, catering, venues; create outreach materials.
• Administrative and Program Support: compile documents for reporting and invoicing; monitor inbox; respond to inquiries; remove duplicates.

Skills

Bilingual English/Spanish

Administrative support

Volunteer coordination

Data entry

Microsoft Office

Job description

OneAmerica seeks a WNA Ambassador Associate to provide flexible, cross-functional support across client services, event coordination, volunteer organizing, and program operations. This role helps implement naturalization programming with strong data management and outreach focus.

During citizenship clinic cycles, the role shifts to event execution and client support, with follow-up, reporting, and data management after clinics. Flexibility is essential.