Bilingual Community Navigator - Remote Care Coordination

COLUMBUS MEDICAL SERVICES LLC; Newark (DE); Remote; USD 38,000 - 52,000; Full time

Job summary

The Columbus Organization is seeking a Bilingual Community Navigator to support care coordination in Newark, DE. The role requires bilingual English/Spanish abilities and involves case management, service assessment, and liaison work with families and providers.

Responsibilities include developing service plans, ensuring HIPAA-compliant documentation, and outreach to expand access to agency services across Kent County, DE. Remote work with travel may be involved.

Qualifications

• Minimum one year of experience in health or human services, including conducting interviews and assessing individuals’ personal, health, employment, social, or financial needs.
• Associate’s degree in a health or human services field OR a certificate OR at least one year of related experience including case management activities.

Responsibilities

• Serve as a primary liaison for participants, families, providers, and community partners, ensuring seamless coordination of services.
• Conduct assessments and develop person-centered service plans that align with individual goals and optimize resources.
• Monitor and evaluate service delivery, addressing gaps and supporting participant health, safety, and satisfaction.
• Provide specialized casework, resource education, and support during critical situations, including hospitalizations.
• Maintain accurate electronic records, documentation, and compliance with HIPAA, state, and agency standards.
• Build natural support networks, identify community resources, and promote participant engagement.
• Conduct outreach to stakeholders to expand awareness and access to agency services.

Skills

Bilingual English/Spanish

Interpersonal communication

Case coordination

Data entry

HIPAA compliance

Microsoft Office 365

Stakeholder engagement

Education

Associate's degree in health or human services

Certificate in medical assisting / EMS / counseling / health care administration

Tools

Electronic information systems

Job description

The Columbus Organization is seeking a Bilingual Community Navigator to support care coordination in Newark, DE. The role requires bilingual English/Spanish abilities and involves case management, service assessment, and liaison work with families and providers.

Responsibilities include developing service plans, ensuring HIPAA-compliant documentation, and outreach to expand access to agency services across Kent County, DE. Remote work with travel may be involved.