Bilingual Community Health Navigator – Prescription Access

Suvida Healthcare LLC; Garland (TX); Sur place; USD 42 000 - 52 000; Plein temps

Résumé du poste

Suvida Healthcare LLC is seeking a Community Health Worker to help patients access prescription assistance programs and navigate LIS and PAP enrollment. The role emphasizes eligibility assessments, documentation gathering, application completion, and follow-up with clinics to secure authorization and timely access to medications.

You will collaborate with multidisciplinary teams, coordinate care across multiple sites, and maintain accurate EMR records while supporting patients and families in

Qualifications

• CHW certification required or equivalent experience.
• 4-5 years of healthcare or social service experience with emphasis on care coordination or resource navigation.
• Bilingual English/Spanish required.
• Strong organizational skills and ability to manage high volume during peak renewal seasons.

Responsabilités

• Assess patients for LIS, PAP, and other prescription assistance program eligibility.
• Help patients understand program requirements and gather documentation; complete applications.
• Submit and track applications; troubleshoot barriers and follow up for approval or redirection.
• Maintain accurate EMR records and tracking spreadsheets for medication assistance activities.
• Communicate with providers and patients to ensure continuity of care and timely access to medications.
• Coordinate with multiple clinic sites to meet PAP renewal goals and medication assistance targets.
• Organize workflows and track renewal progress across clinics to address gaps or delays.
• Use NeedyMeds and other resources to identify manufacturer prescription assistance programs.
• Review eligibility criteria to determine patient qualification for assistance programs.

Connaissances

Bilingual (English/Spanish)

EMR proficiency

MS Office / Google Suite

Care coordination

Documentation & record-keeping

Communication skills

Formation

CHW certification

Bachelor’s degree (preferred)

Outils

NeedyMeds

EMR software

Microsoft Office / Google Sheets

Description du poste

Suvida Healthcare LLC is seeking a Community Health Worker to help patients access prescription assistance programs and navigate LIS and PAP enrollment. The role emphasizes eligibility assessments, documentation gathering, application completion, and follow-up with clinics to secure authorization and timely access to medications.

You will collaborate with multidisciplinary teams, coordinate care across multiple sites, and maintain accurate EMR records while supporting patients and families in