Bilingual Community Health Navigator

Gabriel Group; Platteville (WI); On-site; USD 27,000 - 29,000; Full time

Job summary

SWCAP is seeking a compassionate Community Health Worker to help individuals and families access healthcare, social services, and other resources in Platteville, Wisconsin. The role acts as a liaison between clients, healthcare providers, and community organizations to reduce barriers to care and improve overall well-being.

Responsibilities include connecting clients with resources, educating on health and healthy lifestyles, coordinating referrals, and documenting interactions.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience in human services, healthcare, community outreach, health education, or related field.
• Access to reliable, licensed, and insured transportation.
• Ability to work independently with minimal supervision.
• Maintain confidentiality with diverse populations.

Responsibilities

• Connect individuals and families with healthcare, health insurance, food, housing, and other community resources based on needs.
• Build relationships with community members, healthcare providers, and social service organizations to improve access.
• Provide education on physical health, mental health, and healthy lifestyles.
• Help clients understand health concerns, set goals, and develop plans to improve wellbeing.
• Assist clients in navigating healthcare and social service systems, including appointments and referrals.
• Advocate for clients by identifying barriers to care and facilitating access to services.
• Serve as a liaison between clients and providers, including translation to address language barriers.
• Maintain accurate documentation of interactions, referrals, services, and follow-ups.
• Collect and document community health data to identify gaps and needs.

Skills

Bilingual English/Spanish

Strong communication

Education

High school diploma

Associate degree (Public Health/Social Work)

Tools

Electronic health records

Computer literacy

Job description

SWCAP is seeking a compassionate Community Health Worker to help individuals and families access healthcare, social services, and other resources in Platteville, Wisconsin. The role acts as a liaison between clients, healthcare providers, and community organizations to reduce barriers to care and improve overall well-being.

Responsibilities include connecting clients with resources, educating on health and healthy lifestyles, coordinating referrals, and documenting interactions.