Community Health Worker – Montello, Waupaca, and Wautoma, WI

CAP Services Inc.; Waupaca (WI); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Paid time off

Holidays

401K matching

Life insurance

Health insurance

Dental insurance

Vision insurance

Disability insurance

Job summary

CAP Services Inc. is seeking a Community Health Worker to provide health system navigation, care coordination, health education, insurance enrollment assistance, and connections to community resources across Montello, Waupaca, and Wautoma in Wisconsin.

The role is full-time (37.5 hours per week) with a start date as soon as possible. Starting pay is $23.39–$25.73 per hour, depending on experience, plus benefits including PTO, holidays, a 401K with 6% match, life insurance, and health-related

Qualifications

• Associate degree in health or human services plus three or more years of direct service experience, or high school diploma plus five years of related experience.
• Bilingual/bicultural to meet service populations needs (Spanish, Haitian Creole, or French).
• Certification as a Community Health Worker desired (or provided by agency within one year of hire).
• Moderate proficiency in Office365 Suite within three months of hire.

Responsibilities

• Using a participant-centered workflow, strengthen coordination between health care providers, community organizations, and individuals to improve health outcomes.
• Conduct outreach to households with an identified need for services, with emphasis on rural communities and populations affected by poverty.
• Complete whole-person assessments to identify strengths, priorities, and health-related social needs and develop action plans.
• Connect participants to healthcare, public benefits, and community resources addressing housing, food security, transportation, and more.
• Provide ongoing support to monitor progress, address barriers, and empower participants to advocate for themselves.
• Communicate referral outcomes and progress to partner providers through a closed-loop referral process.
• Enter timely documentation of assessments, referrals, service delivery and outcomes in client databases.
• Assist with community presentations related to program services and operations.

Skills

Bilingual: Spanish, Haitian Creole, or

Education

Associate degree in health or human services

High school diploma with related experience

Tools

Office365

Job description

Work site: Openings in the following areas: Montello, Waupaca, and Wautoma

Start Date: As soon as possible

Starting Pay: $23.39 – $25.73 per hour, depending on experience

Status: Full-time, 37.5 hours per week

Benefits: Paid time off, holidays, 401K (6% matching), life insurance, access to health, dental, vision, and disability insurance.

Overview:

The Community Health Worker provides health system navigation, care coordination, health education, insurance enrollment assistance, and connections to community resources. Through culturally and linguistically appropriate services, this position reaches participants where they are, reduces barriers, and facilitates access to care that improves health and socioeconomic outcomes.

Duties:

• Using a participant-centered workflow, strengthen coordination between health care providers, community organizations, and individuals to improve health outcomes.
• Conduct outreach to households with an identified need for services, with a particular emphasis on rural communities and individuals disproportionately impacted by the causes and conditions of poverty.
• Complete whole-person assessments to identify participants’ strengths, priorities, and health-related social needs. Work with participants to develop individualized action plans.
• Connect participants to healthcare, public benefits, and community resources that address housing, food security, transportation, financial stability, behavioral health, and other factors influencing health outcomes.
• Provide ongoing support to monitor progress, address emerging barriers, reinforce health education, coordinate services, and adjust action plans as needed. Empower participants with the knowledge and confidence to advocate for themselves.
• With participant consent, communicate referral outcomes, progress, and unresolved barriers to partner providers through a closed-loop referral process that strengthens continuity of care.
• Enter timely documentation of assessments, referrals, service delivery and outcomes in client database. Maintain complete and accurate case files.
• Assist with community presentations related to program services and operations.

Minimum Qualifications:

• Associate degree in health or human services field (such as community engagement, health and wellness promotion, or psychology) plus three or more years of direct service experience, or high school diploma or equivalent plus five years of related experience.
• Bilingual/bicultural to meet service populations needs (Spanish, Haitian Creole, or French).
• Certification as a Community Health Worker desired (or provided by agency within one year of hire).
• Moderate proficiency in Office365 Suite within three months of hire.

CAP Services is an Equal Opportunity Employer