Bilingual Community Health Navigator

Bronx Community Health Network (BCHN); New York (NY); On-site; USD 55,000 - 65,000; Full time

Job summary

Bronx Community Health Network (BCHN) seeks a Community Health Worker (CHW) to join the Population Health team in New York. The CHW will promote engagement in care, assist with scheduling, and provide follow-up support for chronic disease management and preventive care.

You'll work Monday–Friday 9:00am–5:30pm with occasional weekend shifts, reporting to the Assistant Director of Population Health. The role requires strong communication, cultural competence, and ability to navigate health

Qualifications

• High school diploma or equivalent required.
• 2+ years CHW experience preferred.
• CHW Certificate preferred.
• Bilingual English and Spanish preferred.

Responsibilities

• Conduct outreach to patients in clinic, community, home, or by phone to promote engagement in care.
• Assist patients in scheduling medical, behavioral health, and preventive appointments.
• Provide follow-up outreach related to chronic disease management, preventive care, and care-plan adherence.
• Help patients understand their care plans and follow provider instructions.
• Assist with referrals to housing, food assistance, mental health resources, transportation, and social support.
• Support patients in navigating health insurance enrollment, benefits, and health system processes.
• Deliver basic health education on prevention, wellness, chronic disease management, and healthy lifestyle practices.
• Provide culturally responsive education that reflects the needs of the population.
• Document patient interactions, referrals, and outreach efforts in the electronic health record (EHR).
• Maintain accurate, timely, and confidential records in compliance with HIPAA and organizational policy.
• Assist in reporting outcomes and participating in quality improvement activities.

Skills

CHW experience

Bilingual English/Spanish

Community outreach

Health education

Cultural competence

Education

High school diploma

Associate degree

Job description

Bronx Community Health Network (BCHN) seeks a Community Health Worker (CHW) to join the Population Health team in New York. The CHW will promote engagement in care, assist with scheduling, and provide follow-up support for chronic disease management and preventive care.

You'll work Monday–Friday 9:00am–5:30pm with occasional weekend shifts, reporting to the Assistant Director of Population Health. The role requires strong communication, cultural competence, and ability to navigate health