Community Health Navigator

NYC Health + Hospitals; Hempfield Township (Westmoreland County); On-site; USD 52,000 - 78,000; Full time

Job summary

NYC Health + Hospitals is seeking a Behavioral Health Community Health Worker to support patients with complex medical and social needs in NYC. You will work with a multidisciplinary team to coordinate care, conduct community outreach, and assist patients in navigating health and social services.

Responsibilities include engaging patients, providing resources, and following up to address housing, legal, and transportation barriers.

Qualifications

• Three (3) years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or
• Education and/or experience equivalent to the above. Completion of an approved six (6) month training program of combined classroom training and on-the-job experience in community liaison work may be substituted for six (6) months of experience. Study at an accredited college in sociology, psychology or other behavioral science may be substituted on the basis of thirty (30) semester credits for each year of the experience described above. However, all persons must have at least one (1) year of the full-time experience described above.

Responsibilities

• Participates in ongoing education and specialized training to learn and maintain CHW skills, as well as public health emergency response skills.
• Engages and recruits eligible patients in health care and community settings, and interviews them to identify their health goals and needs.
• Supports and motivates patients to achieve their health goals by coaching them through behavior change and identifying their strengths and community support systems.
• Helps patients connect to a primary and/or behavioral health care provider, attend appointments, and fill prescriptions.
• Accompanies patients during medical appointments and provides in-person support during hospital stays, as needed; communicates with their care team and, as appropriate, external service providers, to help coordinate care, including liaising for patient court cases.
• Assesses ability of patients to manage their chronic physical and behavioral health conditions and works with the care team to connect them to appropriate chronic disease education and monitoring programs.

Skills

Community health worker experience

Counseling experience

Education

High School diploma or equivalent

Job description

NYC Health + Hospitals is seeking a Behavioral Health Community Health Worker to support patients with complex medical and social needs in NYC. You will work with a multidisciplinary team to coordinate care, conduct community outreach, and assist patients in navigating health and social services.

Responsibilities include engaging patients, providing resources, and following up to address housing, legal, and transportation barriers.