Bilingual Community Center Admin & Front Desk Pro

City-of-Hillsboro-1; Hillsboro (OR); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Bilingual incentive pay

Recreation access for family

Volunteer time off

Professional development

Supportive workplace

Job summary

The City of Hillsboro is seeking an Administrative Assistant for Hidden Creek Community Center to deliver friendly customer service and administrative support. You will help patrons navigate programs, memberships, and services, while handling cash, records, and POS tasks.

Join a team that values flexibility, collaboration, and community welfare, with opportunities for bilingual incentive pay and recreation access for you and your family.

Qualifications

• High school diploma or GED required with one year of customer service experience.
• OR equivalent combination of education and experience to perform essential duties.

Responsibilities

• Greet and assist patrons in person and by phone, creating a welcoming experience.
• Answer a multi-line phone system and respond to questions about programs, services, and memberships.
• Process cash transactions and use point-of-sale (POS) systems accurately.
• Resolve patron concerns with professionalism and care.
• Maintain membership records, forms, files, and folders.
• Verify fitness membership forms and complete related assignments.
• Create and maintain content for the HCCC community resource board.
• Balance multiple priorities while working independently and as part of a team.
• Provide back-up for staff in a similar role and cover 15-minute breaks.

Skills

Customer service

Communication

Empathy

Multitasking

Education

High school diploma or GED

Equivalent combination of education & experience

Job description

The City of Hillsboro is seeking an Administrative Assistant for Hidden Creek Community Center to deliver friendly customer service and administrative support. You will help patrons navigate programs, memberships, and services, while handling cash, records, and POS tasks.

Join a team that values flexibility, collaboration, and community welfare, with opportunities for bilingual incentive pay and recreation access for you and your family.