Bilingual Commercial Sales & Logistics Specialist

AutoZone; Houghton (MI); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

AutoZone is seeking a Commercial Specialist to drive WOW customer service, grow commercial sales, and ensure smooth order fulfillment and delivery. The role blends customer service, sales support, and logistics coordination, with opportunities to lead and advance within the department.

You will assist commercial customers with product selection and order management, maintain accurate billing records, and help ensure on-time deliveries while promoting safety and compliance across the team.

Qualifikationen

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Bilingual in English and Spanish is a plus.

Aufgaben

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Kenntnisse

Customer service

Communication

Multi-tasking

Billing

Inventory management

Delivery processes

Spanish & English

Jobbeschreibung

AutoZone is seeking a Commercial Specialist to drive WOW customer service, grow commercial sales, and ensure smooth order fulfillment and delivery. The role blends customer service, sales support, and logistics coordination, with opportunities to lead and advance within the department.

You will assist commercial customers with product selection and order management, maintain accurate billing records, and help ensure on-time deliveries while promoting safety and compliance across the team.