Bilingual Collections Specialist

RTO National; Mauldin (SC); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Monthly Bonus

Hybrid Scheduling

Leadership Team

Hands-On Training

Ergonomic Benefits

Paid Time Off

Employee Assistance Program

Health Insurance

HSA Eligibility

401(k) Match

Job summary

RTO National in South Carolina is seeking a Bilingual Collections Representative to join our team and help manage customer accounts. You will collect payments and deliver excellent service while upholding company values.

The ideal candidate is fluent in Spanish and English, has call center or collections experience, and is motivated by hitting goals and earning bonus potential. A high school diploma or GED is required.

Qualifications

• Bilingual in Spanish/English.
• Experience in customer service, collections, or sales.
• Call center experience.
• Be results driven and thrive at hitting your goals and your bonus!
• Excellent customer service.
• High school diploma or GED.

Responsibilities

• Collect payment on customer accounts.
• Provide excellent customer service to customers.

Skills

Bilingual Spanish/English

Customer service

Collections

Call center experience

Results driven

Excellent customer service

Education

High school diploma or GED

Job description

We are growing! Come and join us!

Due to continuous growth, we are currently recruiting for a Bilingual Collections Representative.

We recruit employees who support our core values of Accountability, Creativity, Integrity, Respect, and Candor. By prioritizing these values, we deliver on our vision of "Success made Simple" to ourselves, our dealers, our customers, and our communities.

The Bilingual Collections Representative will be responsible for collecting payment on customer accounts and providing excellent customer service.

The Ideal Candidate will:

• Be successful at maintaining past due accounts to company goals.
• Maintain a firm and fair collections approach.
• Build relationships with their customers in order to maintain consistent and successful collecting.
• Have exceptional customer service.

What you need:

• Bilingual in Spanish/English.
• Experience in customer service, collections, or sales.
• Call center experience.
• Be results driven and thrive at hitting your goals and your bonus!
• Excellent customer service.
• High school diploma or GED.

What we will provide you:

• Monthly Bonus Potential
• Hybrid Scheduling Potential
• An Engaged Leadership Team
• Hands-On Training
• Ergonomic Benefits
• Paid Time Off & Paid Holidays
• Employee Assistance Program
• Medical, Dental, Vision, Disability, and Employer Provided Life Insurance
• Health Savings Account Eligibility
• 401(k) Plan with a Safe Harbor Match

Who Is RTO National?

For more information, please visit our website:

https://www.rtonational.com/careers

RTO National is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, pregnancy, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws.

This position is subject to a background check and drug screening. Only job-related convictions will be considered and will not automatically disqualify the candidates.