Bilingual Collections Representative

RTO National; Mauldin (SC); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus

Hybrid scheduling

Ergonomic benefits

PTO & holidays

Health Savings Account

401(k) match

Insurance package

Employee assistance

Job summary

RTO National in Mauldin, SC is recruiting a Bilingual Collections Representative to support customers in Spanish and English and to collect payments on past-due accounts while delivering outstanding service.

The ideal candidate has call center experience, is results-driven, and comfortable pursuing bonuses. A high school diploma or GED is required, with a collaborative leadership team and comprehensive benefits offered.

Qualifications

• Bilingual in Spanish and English.
• Experience in customer service, collections, or sales.
• Call center experience.
• Results-driven with ability to hit goals and your bonus.
• High school diploma or GED.

Responsibilities

• Collect payments on customer accounts.
• Provide excellent customer service.
• Maintain past due accounts to company goals.
• Build relationships with customers to maintain consistent collections.

Skills

Bilingual in Spanish

Customer service

Collections

Call center

Results driven

Education

High school diploma or GED

Job description

We are growing! Come and join us!

Due to continuous growth, we are currently recruiting for a Bilingual Collections Representative.

We recruit employees who support our core values of Accountability, Creativity, Integrity, Respect, and Candor. By prioritizing these values, we deliver on our vision of "Success made Simple" to ourselves, our dealers, our customers, and our communities.

The Bilingual Collections Representative will be responsible for collecting payment on customer accounts and providing excellent customer service.

The Ideal Candidate will:

• Be successful at maintaining past due accounts to company goals.
• Maintain a firm and fair collections approach.
• Build relationships with their customers in order to maintain consistent and successful collecting.
• Have exceptional customer service.

What you need:

• Bilingual in Spanish/English.
• Experience in customer service, collections, or sales.
• Call center experience.
• Be results driven and thrive at hitting your goals and your bonus!
• Excellent customer service.
• High school diploma or GED.

What we will provide you:

• Monthly Bonus Potential
• Hybrid Scheduling Potential
• An Engaged Leadership Team
• Hands-On Training
• Ergonomic Benefits
• Paid Time Off & Paid Holidays
• Employee Assistance Program
• Medical, Dental, Vision, Disability, and Employer Provided Life Insurance
• Health Savings Account Eligibility
• 401(k) Plan with a Safe Harbor Match

Who Is RTO National?

For more information, please visit our website:

https://www.rtonational.com/careers

RTO National is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, pregnancy, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws.

This position is subject to a background check and drug screening. Only job-related convictions will be considered and will not automatically disqualify the candidates.