Bilingual Clinical Support Specialist – Community Health

Lancaster Family Health Center at Beverly; Salem (OR); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Profit sharing

403(b) retirement plan

PTO + holidays

Bilingual differential pay

Job summary

Lancaster Family Health Center Beverly in Salem, OR is seeking a Clinical Support Specialist to join our team. You will manage reports, perform audits, coordinate ROI processes, and support OB and chart reviews, ensuring smooth operation across sites.

The role requires bilingual English/Spanish, strong organizational skills, and comfort with travel. We offer 100% employer-paid health coverage, retirement benefits, and generous paid time off.

Qualifications

• High school diploma or GED required.
• Associates degree or certificate from an accredited technical school preferred.
• One year of office experience, preferably in a medical or dental setting.
• Two years of experience in a medical or dental office preferred.
• Bilingual English/Spanish required at level 9 on language proficiency scale for bilingual differential pay.
• Ability to prioritize work and handle multiple tasks with interruptions.
• Ability to interact professionally with patients, providers and staff.
• Basic proficiency with computer programs including EMR, Word and Excel.
• This position requires travel to provide coverage at various sites.
• Duties may include evenings, weekends and holidays.

Responsibilities

• Maintains and updates reports and registries for the PCHH team, including outreach, scheduling, and documentation.
• Audits invasive procedures and in-house labs; tracks audits and provides documentation.
• Identifies and communicates process-improvement ideas to appropriate staff.
• Works with patients and staff to complete ROI forms; forwards subpoenas and orders to HIM for processing.
• Sorts and distributes mail and faxes to relevant departments.
• Provides OB support, including running reports and maintaining OB log; supplies consent forms and records to hospital.
• Provides chart review support to PAs and NPs, forwards reviews to physicians, maintains chart review log.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Prioritization

Patient interaction

Communication

Travel flexibility

Interpersonal skills

Office administration

EMR software

Education

High school diploma or GED

Associates degree or certificate

Tools

Microsoft Word

Microsoft Excel

Electronic Medical Records (EMR)

Job description

Lancaster Family Health Center Beverly in Salem, OR is seeking a Clinical Support Specialist to join our team. You will manage reports, perform audits, coordinate ROI processes, and support OB and chart reviews, ensuring smooth operation across sites.

The role requires bilingual English/Spanish, strong organizational skills, and comfort with travel. We offer 100% employer-paid health coverage, retirement benefits, and generous paid time off.