Clinical Support Specialist

Yakima Valley Farm Workers Clinic; Salem (OR); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (403b) and profit分享

Paid time off and holidays

Job summary

Lancaster Family Health Center Beverly in Salem, OR, is hiring a Clinical Support Specialist to support the PCHH team across multiple sites. You will manage outreach, scheduling, documentation and registry tasks with attention to privacy and accuracy.

The role requires bilingual English/Spanish skills, an associate degree or certificate, and experience in a medical/dental office. Travel to sites and occasional evenings/weekends may be required.

Qualifications

• Associates Degree or certificate from an accredited technical school preferred.
• High school diploma or GED required.
• One year's experience in an office setting, preferably medical/dental.
• Two years' experience in a medical/dental office preferred.
• Bilingual English/Spanish required at level 9 for bilingual differential pay.
• Ability to multitask with interruptions.
• Proficiency with EMR, Word and Excel.

Responsibilities

• Maintains and updates reports and registries for the PCHH team including outreach, scheduling and documentation.
• Completes audits for invasive procedures and in-house labs; tracks audits and provides documentation.
• Identifies and collects process improvement ideas and communicates them to staff.
• Manages Release of Information forms and processes subpoenas to HIM.
• Sorts and distributes mail and faxes to appropriate departments.
• Provides OB support including reports, OB log and consent forms to hospital.
• Provides chart review support to PA/NPs and forwards reviews to physicians.

Skills

Bilingual (English/Spanish)

Customer service

Communication

Education

Associate degree or certificate

High school diploma or GED

Tools

Electronic Medical Records

Word

Excel

Job description

Join our team as a Clinical Support Specialist at Lancaster Family Health Center Beverly in Salem, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $19.87-$24.35/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Maintains and updates reports and registries for the PCHH team. Responsible for all registry work to include outreach activities, scheduling and documentation. Reviews registry data and ensures proper compliance with established workflows and procedures
• Completes audits for invasive procedures and in-house labs. Audits other PCHH data and initiatives. Tracks all audits, providing documentation of audits as requested
• Identifies and collects process improvement ideas and communicates them to the appropriate staff
• Works with patients and staff to ensure completion of Release of Information (ROI) forms. Sends subpoenas and court orders to the Health Information Management (HIM) department for processing
• Sorts and distributes mail and faxes to the appropriate department or recipient
• Provides Obstetrics (OB) support as needed to include running reports, maintaining the OB log, and providing consent forms and records to the hospital
• Provides chart review support to Physician Assistants (PA) and Nurse Practitioners (NP) as needed. This includes forwarding the chart reviews to physicians and maintaining a chart review log
• Performs other duties as assigned

Qualifications

• High school diploma or General Education Diploma (GED)
• Associates Degree or Certificate from an accredited technical school preferred
• One year's experience working in an office setting, preferably a medical or dental office
• Two years' experience working in a medical or dental office preferred
• Bilingual (English/Spanish) required at level 9 on the language proficiency scale to receive bilingual differential pay
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to effectively interact with patients, providers and staff in a professional manner
• Basic proficiency with a variety of computer programs including Electronic Medical Records, Word and Excel
• Basic knowledge of medical terminology desired
• This position requires travel to provide coverage at various sites
• Duties may require work during the evenings, weekends and holidays

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.