Bilingual Clinical Practice Supervisor - Operations

Orlando Health; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Orlando Health Physician Associates, Oviedo, FL, is seeking a Clinical Practice Supervisor to oversee daily operations of the department’s clinical staff and ensure efficiency and quality care. The role emphasizes personnel supervision, policy adherence, and coordination with physicians and administration.

The position requires High school diploma, Medical Assistant training, two years of related experience, and current BLS plus CMA/RMA/CCMA/NCMA certifications.

Qualifications

• High school diploma or equivalent.
• Two years of related experience.
• Current BLS Healthcare Provider Certification and CMA/ RMA/ CCMA/ NCMA certification.

Responsibilities

• Focus on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling and business-related reporting and functions.
• Participates in the hiring, supervision, work assignments, coaching plans, and disciplinary actions of assigned team members.
• Acts as a resource for the service line Assistant Vice President, Director of Operations, and/or Operations Manager.
• Collaborates with the service line Clinical Operations Manager or Director of Nursing to ensure clinical quality and standardization.
• Manages operations to provide physician clients with the most efficient and cost-effective clinical operation.
• Schedule’s staffing to meet changing workload needs.
• Identifies training needs for team members and facilitates development opportunities.
• Develops, implements, monitors, and evaluates quality assurance activities, ensuring compliance with standards, laws, regulations, and procedures.
• Able to analyze medical records and documentation and identify problem areas.
• Able to collaborate effectively with physicians and administrative staff.
• Assist physician(s) with creation of strategies for efficiency and growth of the practice.
• Provides management reports to physicians and administration for review, practice planning, practice marketing, and completes practice development.
• Proficient in word processing, spreadsheet development, and presentation skills required.
• Strong interpersonal, customer service, and supervisory skills required.
• Provides department level orientation to new team members to include system software, telephone processes and protocols, office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Educates and supervises clinical and non-clinical staff.
• Provides necessary documentation relating to policies and procedures.
• Maintains confidentiality of data and information.
• Functions as a member of the medial office management team.
• Knowledge of medical practice protocols and standards.
• Skilled in documentation of patient care including reviewing for accuracy and completeness.
• Other clinical tasks/duties as needed

Skills

Interpersonal skills

Customer service

Supervisory skills

Education

BLS Certification

Medical Assistant training

Job description

Orlando Health Physician Associates, Oviedo, FL, is seeking a Clinical Practice Supervisor to oversee daily operations of the department’s clinical staff and ensure efficiency and quality care. The role emphasizes personnel supervision, policy adherence, and coordination with physicians and administration.

The position requires High school diploma, Medical Assistant training, two years of related experience, and current BLS plus CMA/RMA/CCMA/NCMA certifications.