Bilingual Clinical & Administrative Medical Assistant

Pscfl; Florida; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Pscfl is seeking a Medical Assistant to provide clerical and clinical support in an ambulatory care setting. You will assist providers, take patient histories, record vital signs, and help prepare patients for visits in a fast-paced environment.

Ideal candidates have a high school diploma or GED, completion of a Medical Assistant training program with certification preferred, and at least two years of ambulatory care experience. Bilingual English/Spanish and CPR are pluses.

Qualifications

• High school diploma or GED; MA training with certification preferred.
• Minimum 2 years as Medical Assistant in ambulatory care.
• CPR certification preferred; bilingual English/Spanish preferred.
• Experience with EHR and basic lab tasks.
• Ability to lift up to 30 pounds; professional appearance and manners.

Responsibilities

• Greet and register patients; clerical duties and appointment setting.
• Obtain vital signs and medical history; prepare for provider visit.
• Charting in medical records; maintain accurate documentation.
• Operate EHR; enter patient data and orders accurately.
• Assist with minor procedures; nebulizers, injections, EKGs, venipuncture.
• Maintain room readiness; clean/stock exam rooms; infection control.
• Communicate with staff, patients, and pharmacies as requested.
• Adhere to universal precautions and safety protocols.
• Assist with lab specimen collection and basic testing.
• Handle cash transactions and ensure accurate receipts.

Skills

Medical terminology

EHR navigation

Vital signs

Phlebotomy

Infection control

Bilingual English/Spanish

Cash handling

Team collaboration

Multi-tasking

Telephone manners

Education

High school diploma or GED

Medical Assistant training program with certification

Minimum 2 years in ambulatory care

Tools

EKG equipment

Nebulizer administration

Venipuncture equipment

Electronic health record system

Job description

POSITION DESCRIPTION:

Provides clerical and clinical assistance as required. Prepares patient from triaging through vital signs/medical history. Assists provider and completes procedures, as directed. Establishes, as directed, specialty appointments, calls patients and pharmacies (prescriptions) as requested by providers, as well as other routine clinical assignments. Adheres to Corporate Compliance program, by reporting improper or unethical conduct, violation of applicable laws, regulations or program requirements.

DETAILED DUTIES AND RESPONSIBILITIES:

• Provide clerical services in the front office as required to include patient registration, cashier, and appointment setting.
• Provide patient care (obtaining vital signs, ascertaining primary problem, preparing patient for provider visit.
• Charting on patient medical record/documentation and record keeping. Knowledge of correct medical record format.
• Track and register patient data for statistical purposes, as required.
• Assess and responds to patient's needs and educates patients regarding health care.
• Assists in obtaining lab specimens.
• Performs special patient treatments as directed, including administration of nebulizers, injections, EKGs, venipunctures, etc.
• Assists with minor surgical procedures. Demonstrates knowledge of aseptic technique and infection control.
• Prepares, administers and records medications, as directed by the provider.
• Communicates effectively with other staff members and displays appropriate use of medical terminology.
• In accordance with universal precautions, equip examination rooms, clean rooms, instruments, and sterilize same, according to proper procedures.
• Obtains information from hospital or lab as ordered by physician.
• Disposes of infected material in the proper manner, utilizing red bag container.
• Sets up exam rooms for following day's operation, inventorying and restocking supplies as needed.
• Completes WIC forms, as required.
• Utilizes electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently.
• Performs other duties, as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Good organizational skills.
• Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff.
• Computer literate with good typing skills, 35wpm.
• Working knowledge of medical terminology.
• Ability to manage multiple tasks simultaneously.
• Ability to work accurately with cash and receipts and with attention to detail.
• Ability to exhibit cultural sensitivity, patient empathy and respect.
• Skill in operating medical equipment and performing simple lab tests.
• Ability to seek out assistance and information when necessary.
• Competent infection control skills and knowledge.
• Working knowledge of medical records and electronic health record system

TRAINING AND EXPERIENCE:

• High school diploma, G.E.D. or equivalent training and experience.
• Documentation of completion of a Medical Assistant training program with certification preferred.
• Minimum of 2 years experience as a Medical Assistant in ambulatory care.

SPECIAL REQUIREMENTS:

• CPR Certification preferred.
• Bilingual skills English/Spanish preferred.
• Prior computer operation experience, medical systems preferred.
• Pleasant phone manners and professional appearance.
• Must be physically qualified to accomplish moderate bending, stooping, lifting (up to 30 pounds). When required, must be able to push, pull, and carry files/file boxes of moderate weight (20-30 pounds).