Bilingual Client Services & Agency Operations Assistant

The Juris Agency; Norman (OK); On-site; USD 142,000 - 193,000; Part time

Benefits offered by this job

Career Growth Opportunities

Job summary

The Juris Agency in Norman, Oklahoma is seeking a bilingual English/Spanish Client Service & Agency Operations Assistant for in-office support. The role focuses on client service, administrative tasks, follow-up, and keeping the office running smoothly during the afternoon and early evening.

Ideal candidates are friendly, organized, and proactive, comfortable communicating with English- and Spanish-speaking clients, and able to support agents when they are busy.

Qualifications

• Fluent in English and Spanish required.
• Excellent verbal and written communication skills.
• Enjoys helping people and providing friendly, professional service.
• Highly organized and detail-oriented with strong follow-through.
• Able to multitask in a fast-paced office and take initiative.

Responsibilities

• Answer incoming phone calls and assist clients.
• Greet clients who visit the office.
• Communicate with clients in English and Spanish.
• Schedule appointments and callbacks; follow up for documents.

Skills

Bilingual English/Spanish

Verbal communication

Written communication

Customer service

Organized and detail-oriented

Multitasking

Initiative

Dependable and punctual

Independent work

Computer literacy

Follow-through

Phone and in-person communication

Job description

The Juris Agency in Norman, Oklahoma is seeking a bilingual English/Spanish Client Service & Agency Operations Assistant for in-office support. The role focuses on client service, administrative tasks, follow-up, and keeping the office running smoothly during the afternoon and early evening.

Ideal candidates are friendly, organized, and proactive, comfortable communicating with English- and Spanish-speaking clients, and able to support agents when they are busy.