Bilingual Client Relationship Banker — Korean

NBMBAA; Los Angeles (CA); Presencial; USD 36.000 - 44.000; Tempo integral

Resumo da vaga

Bank of America is seeking a frontline Banking Center Associate in California to serve as the first point of contact for clients, uncover personal banking needs, and connect clients with specialists. The role emphasizes outbound outreach, excellent service, and compliance with regulations.

Minimum one year sales or related banking experience, strong communication skills, and the ability to work weekends/extended hours are required. Bilingual in Korean is required.

Qualificações

• Minimum one year sales experience in a client-centric environment or six months in specific Bank of America roles (RM, ADP RM, CSA I, RMBOS).
• Strong written and verbal communication skills; confident with in-person and phone interaction.

Responsabilidades

• Partners with teams to provide financial center clients with consumer and small business solutions.
• Educates and trains clients on self-service transactions.
• Leverages resources and processes to optimize client experience and ensure operational excellence.
• Adheres to processes, laws, and guidelines for day-to-day activities (account opening, maintenance, Digital Assisted Shopping).
• Manages client interactions and compliance with regulatory requirements.

Conhecimentos

Active Listening

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Relationship Building

Client Management

Client Solutions Advisory

Pipeline Management

Prospecting

Referral Identification

Referral Management

Formação

High School Diploma / GED / Secondary School or equivalent

Descrição da vaga

Bank of America is seeking a frontline Banking Center Associate in California to serve as the first point of contact for clients, uncover personal banking needs, and connect clients with specialists. The role emphasizes outbound outreach, excellent service, and compliance with regulations.

Minimum one year sales or related banking experience, strong communication skills, and the ability to work weekends/extended hours are required. Bilingual in Korean is required.