Bilingual Client Onboarding & Support Specialist

Witherite Law Group; Dallas (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Life and AD&D Insurance

STD Insurance

Additional Life and AD&D Insurance

Voluntary LTD

401(k) contributions

Paid Time Off

Tuition Reimbursement

Job summary

Witherite Law Group seeks a Client Support Associate in Dallas to manage client flow, onboarding, data collection, and case submission. You will support team members and participate in training while maintaining confidentiality and accuracy in documentation.

Ideal candidates have a high school diploma, bilingual English/Spanish, strong writing and organizational skills, and proficiency with MS Office and case management tools (Filevine).

Qualifications

• Bilingual in English and Spanish required.
• Exceptional writing, interpersonal and client service skills.
• Detail oriented with superior organizational skills.
• Strong computer skills and MS Office proficiency; familiarity with Filevine a plus.
• Professional appearance and behavior; ability to work in a fast-paced environment.

Responsibilities

• Coordinate client flow and assist in data entry and document collection.
• Onboard and maintain client accounts, collect information and documentation, assess risk.
• Ensure timely processing of case submissions.
• Support team members and cover calls when others are unavailable.
• Engage in available training and professional development.

Skills

Bilingual English/Spanish

Writing

Organization

Time management

Client service

Confidentiality

Team player

Education

High school diploma

College preferred

Tools

MS Office

Outlook

Adobe

Filevine

Job description

Witherite Law Group seeks a Client Support Associate in Dallas to manage client flow, onboarding, data collection, and case submission. You will support team members and participate in training while maintaining confidentiality and accuracy in documentation.

Ideal candidates have a high school diploma, bilingual English/Spanish, strong writing and organizational skills, and proficiency with MS Office and case management tools (Filevine).