Bilingual Client Advocate-Russian

ABCD; Brighton (AL); On-site; USD 39,262 - 47,987; Full time

Job summary

ABCD delivers its programs and services through a network of neighborhood sites located throughout Boston and Malden. As a Client Advocate, you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett at a neighborhood site.

Responsibilities include maintaining case management files, conducting intake, organizing workshops, assisting with job applications, and connecting clients to EITC tax

Qualifications

• Minimum high school diploma or equivalent; up to one year of experience in case management or related office support.
• Proficiency in Microsoft Word and Excel required.
• Excellent oral and written communication skills.
• Ability to work sensitively with diverse populations.
• Russian language proficiency is required.

Responsibilities

• Maintain case management files and provide supportive services and referrals.
• Conduct intake and assist clients in setting educational and occupational goals.
• Develop relationships with public and private sector organizations to expand placement efforts.
• Identify needed support services and refer clients to referred programs.
• Conduct workshops for diverse community populations.
• Assist clients in completing job applications and resumes.
• Follow up with agencies and employers about opportunities.
• Provide services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services.
• Perform other related duties as assigned.

Skills

Bilingual Russian

Excellent communication

Diversity sensitivity

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

ABCD delivers its programs and services through a network of neighborhood sites located throughout Boston and Malden. As a Client Advocate, you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett at a neighborhood site.

Responsibilities

• Responsible for maintaining case management files and providing supportive services and referrals.
• Conduct intake process and assist clients in establishing educational and occupational goals.
• Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts.
• Identify support services needed and make appropriate referrals and orient new clients to referred programs.
• Conduct workshops for the diverse populations of a specific community.
• Assist clients in properly completing job applications and resumes for employment opportunities.
• Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities.
• Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services, including food stamps and health insurance.
• Perform other related duties as assigned from time to time.

Qualifications

• Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required.
• Demonstrated proficiency in Microsoft Word and Excel required.
• Excellent oral and written communication skills.
• Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
• Bilingual skill in Russian required.

Expected Salary: $43,625.40 annually ($23.97/hour) USD. Salary scales are set according to an explicit compensation policy and relevant market data. Due to funding restrictions and our strong focus on internal parity, this salary is thoughtfully aligned with the duties expected for this role, and offers are firm.