Bilingual Client Advisor / Sales Assistant

Lucki Mazda of Woodbridge; Woodbridge (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Lucki Mazda of Woodbridge seeks a Bilingual Client Advisor/Sales Assistant to support operations by enhancing the customer experience. The full-time role involves assisting customers throughout their vehicle shopping journey in a professional dealership environment.

The ideal candidate should possess strong interpersonal, communication, and customer service skills, with a willingness to learn and excel in a fast-paced setting. Experience in sales or customer service is preferred, and bilingual skills are a plus.

Qualifications

• Ability to multitask and prioritize in a fast-paced environment.
• Willingness to learn and grow professionally.
• Prior experience in sales, retail, or customer service is a plus.

Responsibilities

• Welcome and assist customers in the showroom.
• Build relationships through excellent customer service.
• Support vehicle sales activities and customer follow-up.
• Maintain a clean, organized showroom environment.
• Assist with scheduling appointments and preparing paperwork.
• Communicate with customers about vehicle availability.
• Support sales team in achieving performance goals.

Skills

Strong interpersonal skills

Communication skills

Customer service skills

Attention to detail

Organizational skills

Multitasking

Bilingual communication

Education

High school diploma or GED preferred

Job description

Lucki Mazda of Woodbridge is a heart‑led automotive franchise dealership. We are building something exciting in the automotive industry: a culture rooted in trust, mentorship, transparency, excellence, and genuine care for both our customers and our team. As a Black, female‑owned dealership, we are committed to creating a workplace where people from all backgrounds feel respected, supported, and empowered to grow. We know great client advisors and sales professionals come from many different backgrounds, paths, and experiences. If you are passionate about helping people, building relationships, and creating a welcoming customer experience, we encourage you to apply.

Position Overview

This is a full‑time, on‑site role for a Bilingual Client Advisor / Sales Assistant supporting operations at Lucki Mazda of Woodbridge. In this role, you will assist customers throughout the vehicle shopping and ownership experience while helping deliver a trustworthy, high‑quality customer experience. You will work alongside a collaborative team that values integrity, continuous learning, accountability, and respect.

What you'll do

• Welcome and assist customers in the showroom and throughout the sales process
• Build strong relationships through clear communication and excellent customer service
• Support vehicle sales activities and customer follow‑up
• Help maintain a clean, organized, and professional showroom environment
• Assist with scheduling appointments, preparing paperwork, and coordinating deliveries
• Communicate with customers regarding vehicle availability, features, and next steps
• Support the sales team in achieving performance and customer satisfaction goals
• Contribute to a culture of teamwork, accountability, and continuous improvement

What we're looking for

• Strong interpersonal, communication, and customer service skills
• Ability to multitask and prioritize in a fast‑paced environment
• Strong attention to detail and organizational skills
• Professional, positive, and team‑oriented mindset
• Confidence in building relationships and communicating with customers
• Willingness to learn and grow professionally
• Bilingual communication skills preferred (please specify language proficiency when applying)
• Prior experience in sales, retail, hospitality, customer service, or dealership operations is a plus
• Knowledge of the automotive industry is beneficial, but not required
• High school diploma or GED preferred

Work environment

This role is based on‑site within a professional dealership operations environment. Candidates should be comfortable working in a fast‑paced setting while maintaining high standards for professionalism, communication, and customer care.

Equal Opportunity Employer

Lucki Mazda of Woodbridge is an Equal Opportunity Employer. We are committed to creating an inclusive workplace for all employees and applicants, regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.