Bilingual Claims Specialist (Spanish)

GEICO; Dallas (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

GEICO in Dallas, TX is seeking a Bilingual Auto Claims Specialist to assist customers in Spanish and English. You will guide policyholders through coverage, gather facts, and help them get back on the road with empathy.

This role emphasizes clear communication, accurate claim processing, and collaboration with teammates to deliver exceptional service. Join GEICO to contribute to a trusted brand that values diversity and community impact.

Responsibilities

• Manage incoming calls, collect accident facts, and investigate claim details.
• Resolve customer concerns with empathy for a positive experience.
• Drive customer satisfaction through meaningful interactions.

Skills

Bilingual (Spanish/English)

Job description

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers’ expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That’s why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Your Impact at GEICO** **

As a Bilingual (Spanish/English) AutoClaimsSpecialist,you’llreassure customers and offer solutions when they need us the most with empathyand care. You will guide policyholders through their coverage and steps to get back on the road safely.

Comoespecialista bilingüe, brindarás tranquilidad a los clientes ofreciéndoles soluciones cuando más lo necesitan, siempre con empatía y cuidado. Guiaras a nuestros clientes a través de su cobertura y en cada paso necesario para que puedan regresar a la carretera con seguridad.

What Makes This Opportunity Exciting?

• Compensation & Incentives:
• Benefits:
• Professional Growth:
• Workplace Flexibility:

How** You ’ll ******** Make a Difference

• Customer Interaction: Manage incoming calls, collect accident facts, investigate claim details,collect statements from involved parties, andassistin the processof gettingour customers back on the road.
• Problem Resolution:Resolve customer concerns, ensuring a positive experience.
• Meaningful Impact: Drive customer satisfaction through meaningful interactions.

What** We ’re ******** Looking For

• Experience & Qualifications:
• Core Skills:
• Availability:

#geico500

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers:** **Personalized development programs, mentorship, and certification assistance.

Great Culture:** **Inclusive and collaborative culture rooted in shared success.

Great Rewards:** **Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.