Field Investigator & Claims Support (Bay Area)

Aspire General; Tulsa (OK); On-site; USD 42,000 - 56,000; Full time

Job summary

Aspire General is seeking a Field Support Specialist to assist Claims Adjusters and Investigators through on-site fieldwork in the Bay Area region. The role involves gathering information, verifying facts, and supporting investigations with professional in-person engagement.

Entry-level opportunity for individuals who enjoy independent work, engaging with people, and making a direct impact. Travel within an assigned territory is required, and a driver’s license is essential.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Ability to travel frequently within an assigned territory.
• Strong communication and interpersonal skills.
• Professional and composed during challenging interactions.
• Comfortable working independently and managing field priorities.
• Proficient with smartphones, tablets, cameras, and mobile apps.

Responsibilities

• Conduct in-person visits to locate and contact parties who have been unresponsive.
• Obtain recorded statements from witnesses and involved parties when authorized.
• Verify residency, occupancy, and other claim-related information.
• Assist in confirming facts surrounding losses and reported incidents.
• Help locate witnesses and verify identities when needed.
• Scene documentation and evidence collection.
• Photograph vehicles, property damage, accident scenes, and other claim-related locations.
• Identify and assist with obtaining surveillance footage from nearby sources.
• Accurately document findings and submit reports, photos, and field notes in a timely manner.

Skills

Driver's license

Strong communication

Interpersonal skills

Professional demeanor

Independent field work

Smartphone/tablet/camera proficiency

Education

High school diploma or equivalent

Associate degree

Bachelor's degree

Tools

Smartphones

Tablets

Cameras

Job description

Aspire General is seeking a Field Support Specialist to assist Claims Adjusters and Investigators through on-site fieldwork in the Bay Area region. The role involves gathering information, verifying facts, and supporting investigations with professional in-person engagement.

Entry-level opportunity for individuals who enjoy independent work, engaging with people, and making a direct impact. Travel within an assigned territory is required, and a driver’s license is essential.