Bilingual Claims Associate – Consumer (First-Party Property)

Sedgwick Claims Management Services Ltd; Seven Hills (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Sedgwick is seeking a Claims Associate - Consumer (Bilingual) in Seven Hills, OH. You will process first-party property claims, determine benefits, and ensure timely payments with a focus on superior customer service.

Fluency in professional Spanish is required, along with strong communication skills and proficiency in the Microsoft Office suite. Prior office experience is preferred, and adherence to quality and production goals is essential.

Qualifications

• Fluent in Spanish for professional communication
• Strong written and verbal communication skills
• Proficient with Microsoft Office suite and data entry
• High school diploma or GED required, licenses as needed

Responsibilities

• Process first-party property and consumer claims with accuracy and timeliness
• Read, write, and converse fluently in professional Spanish as part of customer service
• Investigate, document, and adjudicate claim details to meet guidelines and deadlines
• Support quality programs and comply with company policies

Skills

Spanish fluency

Customer service

Communication

Microsoft Office

Data entry

Education

High school diploma or GED

Licenses as required

Tools

Microsoft Office

Job description

Sedgwick is seeking a Claims Associate - Consumer (Bilingual) in Seven Hills, OH. You will process first-party property claims, determine benefits, and ensure timely payments with a focus on superior customer service.

Fluency in professional Spanish is required, along with strong communication skills and proficiency in the Microsoft Office suite. Prior office experience is preferred, and adherence to quality and production goals is essential.