Bilingual Claims Associate - Consumer Property

Sedgwick; Seven Hills (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Sedgwick is seeking a Claims Associate - Consumer (Bilingual) to process first party property claims and determine benefits under various financial program plans. The role emphasizes timely payments, accurate adjudication, and exceptional customer service.

You will handle high-volume claims, communicate in Spanish and English, document files meticulously, and work toward licensing as required. Strong teamwork and office skills are essential to succeed.

Qualifications

• High school diploma or GED required; licenses as required or willingness to obtain licensing as needed.
• One year of general office experience required; claims industry experience preferred.
• Knowledge of first party property and casualty claim adjudication relevant to line of business.
• Good oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Good organizational skills and interpersonal skills; able to work in a team.

Responsibilities

• Processes first party property claims based on basic coverage as defined by client-specific program.
• Makes coverage determinations based on investigation/evaluation.
• Adjudicates proper settlement or denials up to designated authority level.
• Handles high volume of claims, phone calls and correspondence; ensures documentation and deadlines are met.

Skills

Spanish fluency

Communication skills

Analytical skills

Organizational skills

Interpersonal skills

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick is seeking a Claims Associate - Consumer (Bilingual) to process first party property claims and determine benefits under various financial program plans. The role emphasizes timely payments, accurate adjudication, and exceptional customer service.

You will handle high-volume claims, communicate in Spanish and English, document files meticulously, and work toward licensing as required. Strong teamwork and office skills are essential to succeed.